Hello Dan, Just received the reterminated PowerChord e from you, so neatly packaged, looks brand new, with a nicely designed receipt. Total class act. This Powerchord completes my system with all Au24 interconnects, speaker wire, and an aR6 Adept Response power conditioner.

The clarity and spaciousness of my system is now mind boggling, beyond expectation, even with 10 to 25 year old early DDD and ADD classical recordings, and the cables are not even at full break-in. But, on a recently made recording of Ben Zander’s Mahler 4th on Telarc, the sense of realism was completely unbelievable and spine-tingling. Another major and unanticipated step up, demonstrating even more the highly refined sound quality enabled by Audience equipment — total clarity, balance, everything in complete and natural sounding 3D on a 2-channel system. With Audience cables and conditioner, the Levinson electronics and Meridian CDP are now able to deliver the refined sound quality inherent in their design. The Thiels are now smooth at the top, especially in the violins, and there is so much sense of surround that it’s startling, even without applying your Auric Illuminator to the CD. It sounds unbelievably close to a live concert.

Before upgrading to this system, I had no idea what good interconnects could do, and doubted strongly I could ever hear any improvement from a power conditioner. But wow — glad I decided to spring for all Audience cables and the aR6. Even though my home system provides me with adictively wonderful musical experiences, the increase in sound quality has inspired me to go to more live concerts in Symphony, Carnegie, and Avery Fisher Halls as well as the Met. And, like upgrading interconnects, I’ve had to upgrade my seat locations. Better cables — better seats, what to do. Thanks Audience!

Jim Wojno — June 09

Hello Terry: We spoke several weeks ago when I poured out my lament to you about my dog chewing through my Audience Au24 speaker cable. You were kind enough to offer to fix the problem (tho this is certainly well beyond Audience’s lifetime guarantee). I received the upgraded Au24e cables a couple of weeks ago and installed them (well above floor level this time!) between my Music Reference amp and Merlin VSMs. While I was quite happy with the regular Au24 before, I do think the upgrade provides a more cohesive musical sound. Whether is has greater bass and treble extension I don’t know for sure. It often sounds like it but it’s hard to say (at least with the certainty of many ‘golden-eared’ reviewers). Whatever the case, I am extremely pleased with Audience for its sterling customer service, far beyond the call of duty, and with its equally sterling cables. Count me as a very satisfied customer. Thanks again.

Paul Anderson — June 09

John/Terry, I want to thank you very much again for an outstanding experience. It’s great to see a company, especially a USA company, provide such a high level of quality service. I love the aR12 especially with the new chassis and whatever you have done to upgrade the power chord it’s working. The sound appears to be much more live now.

Neil — May 09