Customer Service Testimonial, August 2008

Hi John & Terry, I’m the guy whose puppy CoCo chewed through one of my bi-wire au24’s.  I just wanted to say a big thank you for your outstanding customer service in replacing both cables at no charge.  You have a well deserved reputation for the quality of all your products, but the fact that you go above and beyond to keep your customers happy even when it was not your problem is so refreshing. Thanks again, P.S. mug shot of the perpetrator is attached – keep a look out!!

Garry Heaney — August 08

Posted in Testimonials.